Terms and Conditions of GEMZ PARKING CAR WASHING LLC

Effective Date: [Insert Date]

1. ACCEPTANCE OF TERMS

By accessing www.gemzcarwash.com (the “Website”) and/or subscribing to the services of GEMZ PARKING CAR WASHING LLC (“GEMZ,” “we,” “us,” or “our”), you (“Customer,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a binding legal agreement between you and GEMZ.

Acceptance is deemed to occur either by:

  • Clicking to accept or agree to the Terms where this option is presented to you on the Website, or
  • By actually using the Services, in which case you acknowledge you have entered into a binding agreement with GEMZ.

2. DEFINITIONS

  • Customer: Any individual or legal entity using our Website to register, manage, or purchase a car wash subscription.
  • Content: All forms of data including images, text, videos, location data, and more.
  • Customer Content: Information or media submitted by the Customer.
  • GEMZ Content: All proprietary content created by GEMZ.
  • Third-Party Content: External services such as payment processors.

3. ELIGIBILITY & CUSTOMER WARRANTIES

  • You must be 18+ and capable of entering legal contracts.
  • All information provided must be accurate and current.
  • You’re responsible for legal compliance and data accuracy.

4. SERVICE USAGE & WEBSITE ACCESS

  • Services are delivered at your parked vehicle without requiring keys.
  • Account management is handled solely via the Website.
  • Service may be suspended for policy violations.

5. ACCOUNT MANAGEMENT

  • Keep your login credentials secure.
  • Don’t impersonate others or provide false information.
  • Report unauthorized activity immediately.

6. SUBSCRIPTION, PAYMENT & BILLING

  • Monthly auto-renewal unless cancelled 48+ hours in advance.
  • Payment via secure gateways. GEMZ doesn’t store card info.
  • Upgrade charges apply immediately; downgrades start next cycle.

7. CANCELLATION & REFUNDS

  • No partial refunds except under specific trial offers.
  • Refunds (if applicable) handled by payment gateway.

8. SERVICE LIMITATIONS & REFUSAL

  • No service on public holidays or during unsafe weather conditions.
  • GEMZ may decline to clean heavily soiled vehicles.

9. CONTENT RIGHTS & CUSTOMER CONDUCT

  • You may not misuse GEMZ content or upload unlawful content.
  • GEMZ may moderate and remove content as needed.

10. THIRD-PARTY CONTENT & SERVICES

We use third-party tools for payments and analytics. Use of these is governed by their own terms.

11. INDEMNIFICATION

You agree to indemnify GEMZ from any claims arising from misuse of the service, violations, or third-party rights.

12. LIMITATION OF LIABILITY

  • We are not liable for indirect damages, lost profits, or service issues.
  • Our total liability is capped at your last monthly subscription fee.

13. UPGRADES & DOWNGRADES

Upgrades are charged immediately. Downgrades apply from the next billing cycle.

14. DATA PRIVACY

We process your data per UAE law. See our Privacy Policy.

15. VARIATIONS TO TERMS

Terms may be amended at any time. Continued use equals acceptance.

16. TERMINATION

We may suspend or terminate services for non-compliance. Outstanding payments remain due.

17. GOVERNING LAW & JURISDICTION

These Terms are governed by UAE law. All disputes shall be resolved under the courts of Dubai, UAE.

For questions or concerns, email support@gemzcarwash.ae

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